About us

Who We Are

MediClerk is an Australian-owned company providing reliable offshore support for medical practices and allied health providers across Australia. We help clinics reduce administrative burden and improve patient communication through highly trained virtual medical receptionists and healthcare support staf

Meet the MediClerk Team

Mediclerk’s team of offshore virtual medical receptionists and healthcare support staff is trained to work seamlessly with Australian clinics. From patient calls and appointment scheduling to admin coordination and workflow support, our team helps practices stay efficient and responsive.

Alexandra Elayne Pelayo Taruc

Team Leader

She willingly shares her knowledge to support both the virtual
medical receptionists (VMRs) and billing team and also effectively manages the
team by providing consistent reminders and recalibrating processes, helping
ensure that everyone stays on track.

Janzzen Bengco Lozano

Virtual Medical Receptionist

He demonstrates strong knowledge and solid understanding
of his responsibilities and proactively seeks assistance when necessary, helping to
prevent issues from escalating.

Patricia Mae Cera Lomibao

Virtual Medical Receptionist

She consistently takes initiative in managing routine and
straightforward tasks and remains highly organized, ensuring that nothing is
overlooked.

Joseph Jeremy Marfa

Virtual Medical Receptionist

He is dependable when it comes to taking on additional tasks
and consistently steps up to assist beyond his usual responsibilities.

Maria Alyanna Horace Sto Domingo Abad

Senior Account Billing Assistant

She is always willing to help the team with account-related
concerns and consistently takes initiative to assist beyond her regular working
hours.

Neidel De Vera

Virtual Medical Receptionist

She exhibits strong work quality by completing her assigned
tasks efficiently, making sure that no details are missed.